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Sync issue with kindle fire
  • I successfully synced my phone but when I select the acct and sync in settings, I get a message that says WW Diary has stopped working. I have watched the videos but they do not help for this. I have my phone set to sync with the first option as instructed.
  • ddumontddumont
    Administrator
    @rmarie65

    I haven't heard a report of this before with the kindle. Is it giving you an option to report the error?
  • No. It just says "wwdiary has stopped."
  • ddumontddumont
    Administrator
    Hmm... I will need to find someone with a kindle fire.
    Are you familiar with using a log sending program to mail me system logs after you reproduce the issue? It may help to identify the issue.
  • No but I can try
  • I would like to unsubscribe. This is not going to work for me. I tried the unsubscribe button but it a just takes me to an error page at PayPal. Tried finding a way in PayPal but no luck. It should not be this difficult to cancel my monthly subscription. Please cancel ASAP. thank you.
  • ddumontddumont
    Administrator
    You're all set, I'll look into why the button is not working.

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